Protect Yourself
We want to help protect you from scammers that attempt to impersonate Luxe Boudoirs UK. Remember these important clues so that you can identify scams and keep your account and information safe:
- Never feel pressured to give information (such as your credit card number) over the phone, especially if the call was unexpected. Scammers may try to use calls, texts, and emails to impersonate Luxe Boudoirs UK customer service. If you're ever unsure, it's safest to end the call/chat and reach out directly to customer support through the Luxe Boudoirs UK app or website.
- Never pay over the phone. We will never ask you to provide payment information, including gift cards (or “verification cards”, as some scammers call them) for products or services over the phone. We do offer manual invoices but again we only use authorised secure services STRIPE or PayPal where our staff can only access your delivery address.
- Trust Luxe Boudoirs UK-owned channels. Always go through our website when seeking customer support or when looking to make changes to your order.
- Be wary of false urgency. Scammers may try to create a sense of urgency to persuade you to do what they're asking. Be wary any time someone tries to convince you that you must act now.
